Refund Policy Explained
How refunds are processed and what timelines to expect.
Refund eligibility depends on the cancellation policy set by the host or institution for each listing. Some listings offer flexible cancellation with full refunds, while others may have partial or no-refund policies.
If you cancel within the free cancellation window (as specified on the listing), you will receive a full refund. Cancellations outside this window may result in partial refunds or no refund, depending on the specific policy.
Refunds are typically processed within 5-10 business days. If you believe you are entitled to a refund that has not been processed, contact our support team with your booking reference for assistance.